If your order arrives damaged, defective, or not as described, contact us within 14 days and we will make it right with a replacement or refund.
Frequently Asked Questions
Answers to common questions about our custom art.
Can I use photos of pets or landscapes?
Yes, you can fully customize the art with your own photos, pets, or favorite landscapes.
What materials are used in the printing?
The prints are crafted with non-toxic materials to ensure peace of mind for your home decor.
How durable is the print quality?
We use durable printing techniques to ensure lasting beauty and vibrancy in your artwork.
What is the difference between Framed and Canvas?
The main difference lies in the presentation format; choose framed for a classic look or canvas for a modern feel.
Shipping & returns
Shipping
Delivers to Tyskland (based on your selected country/region).
Estimated delivery: 3–15 business days after dispatch.
Shipping cost: Free.
Returns
You can request a return within 14 days after delivery. Standard returns have a €4.00 EUR (approximately $4.66 USD) flat-rate return shipping fee, deducted from your refund. Return shipping is free for items that arrived damaged, defective, or incorrect. Items should be unused and in original packaging where possible. Contact us before sending anything back.